Reference

Your Rights and Our Legal Commitments

At d5600, our legal framework exists to make your account relationship clear and straightforward — covering how we hold your data, what governs your use of this platform…

Terms of UsePrivacy PolicyCookie PolicyData RetentionJurisdiction Notice

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How Our Legal Terms Apply to You

d5600 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, you enter into a direct legal relationship governed by these terms. Our terms describe what you can expect from us — including how we process deposits made via UPI, Paytm, and PhonePe, how your account data is stored, and

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the circumstances under which we may suspend or close an account. Access to our platform depends on your local law; if local regulations in your region restrict online gaming, you are responsible for verifying that access is permitted before proceeding. We do not knowingly facilitate access
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in jurisdictions where it is prohibited. Any dispute arising from account use will be handled through the dispute resolution pathway described in the full terms document, which we encourage you to read in its entirety before completing registration.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

If you have a question about our terms, need to submit a data access request, or want to raise a legal concern, our support team routes…

HOW WE HANDLE YOUR DATA

Data Protection, Cookies and Account Security

We apply a layered approach to protecting the data you share with us — from the moment you open your account to the point at which you request its closure.

Data Storage

Personal data you provide at registration — name, contact details, payment method identifiers — is stored on encrypted servers. We do not sell or share your data with third-party marketing networks without your explicit consent.

Cookie Policy

We use strictly necessary cookies to keep your session active and analytical cookies to understand how the lobby is used. You can manage non-essential cookies through the preferences panel in your account settings at any time.

Account Security

Every account is protected with two-factor authentication on login. Withdrawal requests trigger an additional verification step where we confirm the UPI, Paytm, or PhonePe handle matches the one registered to your profile.

Data Retention

We retain account records for the period required by applicable law and our internal compliance obligations. Once that period lapses and your account is closed, personal data is deleted or anonymised per our documented retention schedule.

Your Right to Access

You may request a copy of all personal data we hold about you at any time. Submit the request through the legal form or email the compliance desk, and we will provide a structured data export within the timeframe required by law.

Right to Erasure

Where local law grants you the right to erasure, you can request deletion of your personal data after account closure. We will confirm which records can be erased and which must be retained for regulatory purposes.

Frequently Asked Questions on Legal Matters

These questions cover the policy and rights topics we hear most often — from how to retrieve your data to what happens when you close your account. If your question is not answered here, the legal contact paths above will get it to the right team.

Your account is governed by the terms set out in our Terms of Use document. Access and eligibility depend on local law in your region; where local law permits online gaming, our terms apply in full.

Log into your account, open the legal request form, and select 'Data Access Request'. Alternatively, email our legal desk. We will send you a structured export of your account data within the timeframe required by applicable law.

Yes. After you close your account, submit an erasure request through the legal form. We will confirm which records can be deleted immediately and which must be retained for a statutory period under Indian financial regulations.

We use strictly necessary cookies for session management and optional analytical cookies to improve the lobby experience. You can review and adjust your cookie preferences at any time from the settings panel in your account.

Payment identifiers — UPI handles, Paytm numbers, PhonePe references — are retained only for the minimum period required by financial compliance rules, then deleted or anonymised as described in our data retention schedule.

Contact our support team via live chat or the legal email address, clearly describing the decision and your grounds for disputing it. The compliance desk reviews formal disputes within 72 hours on business days and issues a written response.

We do not sell your data to third-party marketers. We share data only with payment processors handling your UPI, Paytm, or PhonePe transactions, and with regulatory bodies where disclosure is required by law.

Your Rights and Our Legal Commitments

Reach Us on Legal and Policy Matters

Data Protection, Cookies and Account Security

Data Storage

Cookie Policy

Account Security

Data Retention

Your Right to Access

Right to Erasure

Frequently Asked Questions on Legal Matters

01 Which law governs my account with d5600?

02 How do I request a copy of my personal data?

03 Can I ask for my personal data to be deleted?

04 How does d5600 use cookies on its site?

05 What happens to my UPI or Paytm details when I close my account?

06 How do I raise a dispute about a decision made on my account?

07 Does d5600 share my data with other companies?

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