Reference

Terms & Conditions for Your Account

These Terms & Conditions explain how your d5600 account is opened, used, paused, and closed, plus how wallet actions and content access are handled.

Account rulesLocal lawWallet actionsVersion changes
d5600 Terms & Conditions for Your Account
HELP PATHS

Where to Send a Terms Query

If a clause is unclear, we want you to ask before you confirm the account.

Email Write from the email linked to your account and mention the clause, date, or…
Site chat Use chat when you need a fast answer about a wording change, a pause…
Contact form Choose the form for formal requests about corrections, consent history, or an older copy…
RECORD CARE

How We Handle Records and Changes

We keep the policy side of your account in step with the way we run the wallet and the site.

Account records

We store the details needed to show when you accepted the current terms, which device signed in, and which actions were taken on the account. That record helps us settle disputes and trace changes without over-collecting data.

Cookies

Cookies remember language choice, session state, and whether you have already seen a notice. They do not change the terms, but they help the site keep your account experience consistent across pages and logins.

Security checks

If a transfer, login, or request looks unusual, we can ask for extra proof before we act. That safeguard protects your account from changes made by the wrong person and keeps the legal record accurate.

Version history

Each time we update the terms, we keep the date of the latest version and the main reason for the change. You can ask support for the current copy or the prior version tied to your account.

Retention

We retain account and consent records only for the period needed for security, dispute handling, and legal duties. After that period, we remove or mask what we no longer need, subject to any rule that requires us to keep it longer.

Your request

You can ask us to update a name, email, or communication preference, or to explain a clause that affects your account. We will confirm the request against your records before making any change.

Questions About the Terms

These short answers cover the most common account and policy questions. If your situation is different, send us the clause, date, and account email so we can trace the right version and reply through the correct support route.

They apply from the moment you open an account, browse the logged-in area, or accept a notice linked to the current version. The wording in force at that time governs the account unless local law says otherwise.

Yes. Access always depends on local law and is available only where local law permits. If a clause does not fit your place of access, we apply the rest of the terms as far as the law allows.

Use site chat, email, or the contact form and ask for the current copy. We will send the version attached to your account, along with the date it became active, after basic verification.

Yes. If your name, email, or another account detail is wrong, send the correction request through support. We verify the account first, then update the record and keep the earlier entry for audit purposes.

When we update the wording, we publish the new version and keep the earlier one in our records. Your continued use after notice means the current version applies, subject to any rule that local law requires.

Start with email or chat and include the account email, the clause in question, and the date of the event. That helps us locate the record quickly and answer with the relevant terms.